Your Privacy Matters

Privacy Policy

At Fennway Digital, we respect your privacy and are committed to protecting your personal information.

Last Updated: January 2025

Introduction

This Privacy Policy explains how Fennway Digital ("we," "us," or "our") collects, uses, discloses, and protects your information when you visit our website fennwaydigital.com (the "Site") or use our services.

By using our Site or services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Site or services.

Information We Collect

Personal Information You Provide

When you contact us through our contact form or by phone, we may collect the following information:

  • Name and business name
  • Email address
  • Phone number
  • Project details and business information you provide

Automatically Collected Information

When you visit our Site, we may automatically collect certain information, including:

  • Browser type and version
  • Device information and operating system
  • IP address and geographic location
  • Pages visited and time spent on pages
  • Referring website or source

How We Use Your Information

We use the information we collect for the following purposes:

Communication

To respond to your inquiries, provide quotes, and communicate about your projects

Service Delivery

To provide website design and development services you have requested

Improvement

To improve our website, services, and customer experience

Legal Compliance

To comply with legal obligations and protect our rights

How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you (such as hosting providers or email services). These providers are contractually obligated to protect your information.

Legal Requirements

We may disclose your information if required by law, court order, or governmental regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner, subject to the same privacy protections.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

  • Secure server infrastructure and encrypted data transmission
  • Regular security assessments and updates
  • Limited access to personal information by authorized personnel only

Please note: While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Your Privacy Rights

You have the following rights regarding your personal information:

Access

You can request access to the personal information we hold about you

Correction

You can request that we correct any inaccurate or incomplete information

Deletion

You can request deletion of your personal information, subject to legal obligations

Opt-Out

You can opt out of marketing communications at any time

To exercise any of these rights, please contact us at 440-552-0383 or through our contact form.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience. Cookies are small text files stored on your device that help us understand how you use our Site.

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our Site.

Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately so we can delete it.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Once your information is no longer needed, we will securely delete or anonymize it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the "Last Updated" date at the top of this page.

We encourage you to review this Privacy Policy periodically. Your continued use of our Site or services after any changes indicates your acceptance of the updated policy.

Contact Us About Privacy

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please don't hesitate to contact us.

Send Message

Contact Form

Available Monday - Friday, 3pm - 9pm EST